Incidents | Entangl, Inc. Incidents reported on status page for Entangl, Inc. https://status.jll.entangl.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/2e29c61de33e3fea7b57d2d0bbdbe7bc.png Incidents | Entangl, Inc. https://status.jll.entangl.ai/ en CyrusOne JLL Compute Backend recovered https://status.jll.entangl.ai/ Thu, 18 Dec 2025 23:48:51 +0000 https://status.jll.entangl.ai/#44da974ef2c8c4cb36e539762119a724ed71ef55695195b07a738962c0ab5a53 CyrusOne JLL Compute Backend recovered CyrusOne JLL Compute Backend went down https://status.jll.entangl.ai/ Thu, 18 Dec 2025 23:33:41 +0000 https://status.jll.entangl.ai/#44da974ef2c8c4cb36e539762119a724ed71ef55695195b07a738962c0ab5a53 CyrusOne JLL Compute Backend went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Fri, 28 Nov 2025 17:46:17 +0000 https://status.jll.entangl.ai/#bfa12fbd79741aaa399c79b4116bec5d3b67d6527975f7c8d76c793a4a4d61ba Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Fri, 28 Nov 2025 17:46:08 +0000 https://status.jll.entangl.ai/#bfa12fbd79741aaa399c79b4116bec5d3b67d6527975f7c8d76c793a4a4d61ba Entangl for JLL Platform went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Fri, 28 Nov 2025 17:38:18 +0000 https://status.jll.entangl.ai/#818b263efd52506c6f1fed6f0734e2d53f0a8743dba2d8b35e3395d5d1401765 Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Fri, 28 Nov 2025 17:37:57 +0000 https://status.jll.entangl.ai/#818b263efd52506c6f1fed6f0734e2d53f0a8743dba2d8b35e3395d5d1401765 Entangl for JLL Platform went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Tue, 25 Nov 2025 23:19:38 +0000 https://status.jll.entangl.ai/#83c922c99c56c06f1e9ee0672fb86567f031e4efec02308cd40465d858288a71 Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Tue, 25 Nov 2025 23:19:29 +0000 https://status.jll.entangl.ai/#83c922c99c56c06f1e9ee0672fb86567f031e4efec02308cd40465d858288a71 Entangl for JLL Platform went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Sat, 22 Nov 2025 02:36:18 +0000 https://status.jll.entangl.ai/#2ad613e06ff352c084f196a69141c1ad5adf7d07e92d1778924dd3667ef30cbe Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Sat, 22 Nov 2025 02:35:50 +0000 https://status.jll.entangl.ai/#2ad613e06ff352c084f196a69141c1ad5adf7d07e92d1778924dd3667ef30cbe Entangl for JLL Platform went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Sat, 15 Nov 2025 09:55:34 +0000 https://status.jll.entangl.ai/#8941a588c6464f6206ca06a472f6569bb00e6dcd2844d3dec134efd4c4e6116a Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Sat, 15 Nov 2025 09:55:05 +0000 https://status.jll.entangl.ai/#8941a588c6464f6206ca06a472f6569bb00e6dcd2844d3dec134efd4c4e6116a Entangl for JLL Platform went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Sun, 26 Oct 2025 15:15:11 +0000 https://status.jll.entangl.ai/#4cafb27e6c184a10092ffd0ec5ecf574510e35333b036926f9740f325ee93c41 Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Sun, 26 Oct 2025 15:15:02 +0000 https://status.jll.entangl.ai/#4cafb27e6c184a10092ffd0ec5ecf574510e35333b036926f9740f325ee93c41 Entangl for JLL Platform went down Entangl for JLL Platform recovered https://status.jll.entangl.ai/ Mon, 20 Oct 2025 16:28:04 +0000 https://status.jll.entangl.ai/#81520fa697201314a9f16eb0a9d6e26a07fd73a5c326a2c449c18fb09c7680e0 Entangl for JLL Platform recovered Entangl for JLL Platform went down https://status.jll.entangl.ai/ Mon, 20 Oct 2025 16:26:47 +0000 https://status.jll.entangl.ai/#81520fa697201314a9f16eb0a9d6e26a07fd73a5c326a2c449c18fb09c7680e0 Entangl for JLL Platform went down Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/711165 Sat, 23 Aug 2025 17:07:47 -0000 https://status.jll.entangl.ai/incident/711165#fe3a0cd8bbb1c318d2539dc5f93bc138c3145ef72e07842b9cff41ad0ea7f054 Maintenance completed Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/711165 Sat, 23 Aug 2025 16:00:51 -0000 https://status.jll.entangl.ai/incident/711165#0fa5541b3ba44d86c78fa5e5e0e3be279b755426c0c1dc56936872e5ee83ca58 We are carrying out maintenance on all web services. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/711165 Sat, 23 Aug 2025 16:00:51 -0000 https://status.jll.entangl.ai/incident/711165#0fa5541b3ba44d86c78fa5e5e0e3be279b755426c0c1dc56936872e5ee83ca58 We are carrying out maintenance on all web services. Requests to 3rd-part services are failing https://status.jll.entangl.ai/incident/601879 Thu, 12 Jun 2025 19:30:00 -0000 https://status.jll.entangl.ai/incident/601879#82404ac92a328c43a525e28d0ffd0ddf92f521dedcfe1d51e8230072e79ec932 Please see [Supabase's reports](https://status.supabase.com/incidents/bzrg2nmfmnkq) and [Cloudflare's reports](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp) on this outage for more information. Entangl platforms seem to no longer be affected, but we are closely monitoring the situation regardless. Requests to 3rd-part services are failing https://status.jll.entangl.ai/incident/601879 Thu, 12 Jun 2025 19:30:00 -0000 https://status.jll.entangl.ai/incident/601879#82404ac92a328c43a525e28d0ffd0ddf92f521dedcfe1d51e8230072e79ec932 Please see [Supabase's reports](https://status.supabase.com/incidents/bzrg2nmfmnkq) and [Cloudflare's reports](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp) on this outage for more information. Entangl platforms seem to no longer be affected, but we are closely monitoring the situation regardless. Requests to 3rd-part services are failing https://status.jll.entangl.ai/incident/601879 Thu, 12 Jun 2025 18:45:00 -0000 https://status.jll.entangl.ai/incident/601879#18a196ecbc8ec29b2a671c0e6b78e5d322c723e3a2dfa7c4d3e9fda054fd9847 Several third-party services, such as [Supabase](https://status.supabase.com/) and [Cloudflare](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp). We are investigating how we can mitigate the effects of the outage. Requests to 3rd-part services are failing https://status.jll.entangl.ai/incident/601879 Thu, 12 Jun 2025 18:45:00 -0000 https://status.jll.entangl.ai/incident/601879#18a196ecbc8ec29b2a671c0e6b78e5d322c723e3a2dfa7c4d3e9fda054fd9847 Several third-party services, such as [Supabase](https://status.supabase.com/) and [Cloudflare](https://www.cloudflarestatus.com/incidents/25r9t0vz99rp). We are investigating how we can mitigate the effects of the outage. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/579907 Tue, 27 May 2025 08:43:37 -0000 https://status.jll.entangl.ai/incident/579907#4dda28ede70ddd563326bb3e762378aace3b917e97ae0e0e362b7dcd15893dd6 Maintenance completed Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/579907 Tue, 27 May 2025 08:43:37 -0000 https://status.jll.entangl.ai/incident/579907#4dda28ede70ddd563326bb3e762378aace3b917e97ae0e0e362b7dcd15893dd6 Maintenance completed Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/579907 Tue, 27 May 2025 05:00:28 -0000 https://status.jll.entangl.ai/incident/579907#7cb8713899aa4c49919d5ab21f3061b82fb5e2ecf6624df6afd8aae7576d4da0 All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance period for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/579907 Tue, 27 May 2025 05:00:28 -0000 https://status.jll.entangl.ai/incident/579907#7cb8713899aa4c49919d5ab21f3061b82fb5e2ecf6624df6afd8aae7576d4da0 All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance period for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/579907 Tue, 27 May 2025 05:00:28 -0000 https://status.jll.entangl.ai/incident/579907#7cb8713899aa4c49919d5ab21f3061b82fb5e2ecf6624df6afd8aae7576d4da0 All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance period for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/579907 Tue, 27 May 2025 05:00:28 -0000 https://status.jll.entangl.ai/incident/579907#7cb8713899aa4c49919d5ab21f3061b82fb5e2ecf6624df6afd8aae7576d4da0 All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance period for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/578814 Mon, 26 May 2025 03:47:41 -0000 https://status.jll.entangl.ai/incident/578814#8449ef2fa0082d8c4c05e7cf4a65b04cb7d9a97a83638228a491d182d04719cd Maintenance completed Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/578814 Mon, 26 May 2025 03:47:41 -0000 https://status.jll.entangl.ai/incident/578814#8449ef2fa0082d8c4c05e7cf4a65b04cb7d9a97a83638228a491d182d04719cd Maintenance completed Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/578814 Sun, 25 May 2025 17:00:51 -0000 https://status.jll.entangl.ai/incident/578814#f097d644d52ce49690ef5a1593add3cf1e7008604711f917d415d20a580e82cd All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance periods for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/578814 Sun, 25 May 2025 17:00:51 -0000 https://status.jll.entangl.ai/incident/578814#f097d644d52ce49690ef5a1593add3cf1e7008604711f917d415d20a580e82cd All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance periods for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/578814 Sun, 25 May 2025 17:00:51 -0000 https://status.jll.entangl.ai/incident/578814#f097d644d52ce49690ef5a1593add3cf1e7008604711f917d415d20a580e82cd All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance periods for JLL. Backend and infrastructure maintenance https://status.jll.entangl.ai/incident/578814 Sun, 25 May 2025 17:00:51 -0000 https://status.jll.entangl.ai/incident/578814#f097d644d52ce49690ef5a1593add3cf1e7008604711f917d415d20a580e82cd All client platforms will be unavailable for some duration during this maintenance. The maintenance should not go over the agreed maintenance periods for JLL. Public product websites offline https://status.jll.entangl.ai/incident/564839 Wed, 14 May 2025 21:59:00 -0000 https://status.jll.entangl.ai/incident/564839#e3bba181ea73ab4428e748ee122275cc259f12fd9952509d60478c9b159d99aa The issue should be resolved, we will be monitoring closely. This was caused by the outage of NameBright's DNS servers, which impacted entangl.com directly, and entangl.ai since it redirects to the .com counterpart. As a result, we will be migrating entangl.com completely to Cloudflare (where entangl.ai is already), which provides a much more distributed and fault-tollerant DNS service. Public product websites offline https://status.jll.entangl.ai/incident/564839 Wed, 14 May 2025 21:59:00 -0000 https://status.jll.entangl.ai/incident/564839#e3bba181ea73ab4428e748ee122275cc259f12fd9952509d60478c9b159d99aa The issue should be resolved, we will be monitoring closely. This was caused by the outage of NameBright's DNS servers, which impacted entangl.com directly, and entangl.ai since it redirects to the .com counterpart. As a result, we will be migrating entangl.com completely to Cloudflare (where entangl.ai is already), which provides a much more distributed and fault-tollerant DNS service. Public product websites offline https://status.jll.entangl.ai/incident/564839 Wed, 14 May 2025 21:26:00 -0000 https://status.jll.entangl.ai/incident/564839#d9cc97a8f784a060000d186f18242937387d8d93374d7908e396ec7f0db439ba DNS has stopped resolving for entangl.com. Since it entangl.ai redirects to entangl.com, it is also affected. Currently investigating the cause. Public product websites offline https://status.jll.entangl.ai/incident/564839 Wed, 14 May 2025 21:26:00 -0000 https://status.jll.entangl.ai/incident/564839#d9cc97a8f784a060000d186f18242937387d8d93374d7908e396ec7f0db439ba DNS has stopped resolving for entangl.com. Since it entangl.ai redirects to entangl.com, it is also affected. Currently investigating the cause.